Refund and Returns Policy
Effective Date: December 10, 2024

At Screen Kali Power, we are committed to ensuring customer satisfaction. This Refund and Returns Policy explains the terms for returning or requesting a refund for purchased products.

1. Eligibility for Returns

Products can be returned if:

  • They are in original condition and packaging.
  • The return request is initiated within 30 days of receiving the product.

2. Non-Returnable Items

We cannot accept returns for:

  • Opened software, digital products, or downloadable content.
  • Custom or personalized orders unless they arrive damaged or defective.

3. Return Process

To request a return:

  1. Contact us via email or phone with your order details.
  2. Receive a Return Merchandise Authorization (RMA) number.
  3. Ship the product back using the instructions provided.

4. Refund Policy

  • Refunds are processed within 7 business days of receiving the returned item.
  • Shipping costs are non-refundable unless the return is due to our error.
  • Refunds will be credited to the original payment method.

5. Exchanges

If you receive a defective or damaged item, contact us for an exchange.

6. Contact for Returns